Showing posts with label Toyota. Show all posts
Showing posts with label Toyota. Show all posts

Thursday, February 4, 2010

Witch Hunt Feeding Frenzy

In the interest of full disclosure, we own two automobiles made by Toyota and have owned others in the past. I’m amused by some of the ads from competitors, one comparing its car to the Camry but “admitting” their automobile fails to have one feature of the Toyota: “self propulsion.” (Rimshot drum roll, please.) General Motors is offering an “extra” $1000 rebate on any traded-in Toyota. Transportation Secretary Ray La Hood said that Toyota owners should stop driving recalled Toyota vehicles (later “retracted” but damage done). Open season on Toyota, let the witch hunt begin!

It will be interesting to watch the Congressional Hearings later this month on the topic, the perfect opportunity for our representatives to preen and put a protectionist spin on the “facts.” How convenient to have a foreign car manufacturer to bash while being a business partner of GM. Detroit must be having a field day. Where were the Congressional Hearings when the Ford Pintos were exploding in the 1970s?

Forgotten in all of this is the paucity of incidents leading to the recall. According to Consumer Reports, analyzing complaints for the 2008 model year, there were 52 stuck accelerator issues with Toyota, vs. 36 for the next nearest offender, Ford. (Ford has actually recalled some of its vehicles in China for the same problem.) Both car makers had the same market share so, statistically, Toyota does have more of an issue than Ford, 16 more but we’re talking about millions of cars!

The Toyota issue mushroomed after a widely publicized crash of a Lexus that lead to the tragic death of a family, and that then led to a spike of similar reports, not because there were suddenly more faulty accelerators, but because of the publicity. This is how a witch-hunt is spawned.

I once had the exact same issue with a VW Dasher Wagon, but the National Highway Traffic Safety Administration simply ignored the complaint. I also once had a Jeep Grand Cherokee that would suddenly lose power. After repeat incidents, several near accidents, and multiple trips to the Chrysler dealer, they finally said they couldn’t fix it and as the car was no longer under warranty, it became my problem. (The car was towed away to an auction for parts.)

Of course the present recall and concern is warranted and hopefully Toyota will fix all involved automobiles. But it needs to be put in perspective as anecdotal problems with cars will always occur and the scope of the present issue is fairly limited. Let the so-called “Hearings” begin!

"I have seen too many frightful proofs in court - the Devil is alive in Salem, and we dare not quail to follow wherever the accusing finger points!" -- The Crucible by Arthur Miller


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